FAQs • West Monroe, LA • CivicEngage

What is the treatment plant charge?: The amount charged for the treatment plant for residential is $2.65 per thousand gallons. This charge is dependent on the amount of water you use. The amount charged for commercial is $2.95 per thousand gallons.

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Water & Sanitation Services

The City of West Monroe Utility Department accepts the following forms of payment: cash, checks, money orders, Visa and Master debit/credit cards.

Payments can be made via:

Online One-Time Payments (debit and credit cards only): www.cityofwestmonroe.com/paywaterbill
For recurring Auto payments visit www.cityofwestmonroe.com/paywaterbill. Click new user to start your account and maintain your credit/debit card information
Kiosk Machine outside of City Hall accepts cash, debit and credit cards only 24/7/365 (change is not provided)
Night Drop box located out front of City Hall; preferred payments are check and money order only
Auto draft payments offered via checking account with a voided check
US Postal Service for your mailing options
As always, we will be happy to assist in the utility department, located just inside of City Hall

Helpful Hints:

American Express and Discover cards are not accepted forms of payment

www.doxo.com is not affiliated with the City of West Monroe website

If receipts are not provided by the Kiosk, please feel free to visit the water department or contact us at 318-397-6898

2. What is the residential sewage charge?: $7.50 is the flat rate for sewage.

3. What is the garbage charge for residential?: $16.50 is the garbage collection fee for one can. There is an additional charge of $13.60 for each additional can. Three cans is the maximum.

4. What is the treatment plant charge?: The amount charged for the treatment plant for residential is $2.65 per thousand gallons. This charge is dependent on the amount of water you use. The amount charged for commercial is $2.95 per thousand gallons.

5. What is the amount of a commercial water deposit?: The amount for a commercial deposit is $50.

6. What is the monthly charge for commercial water?: For commercial water, there is a flat rate of $8 to $18.50 depending on the meter size. This includes 0 to 999 gallons of water. Everyone pays this charge. Commercial charges are reflective of water usage excluding the garbage fee. $2.50 is charged for every thousand gallons after the minimum. We measure in thousands of gallons.

7. What is the charge for commercial sewage?: There is a flat rate of $7.50 for sewerage collection which includes up to 10,000 gallons of usage. Thereafter the fee is $1.55 per thousand depending on water usage.

8. What is the monthly charge for residential water?: For residential water, there is a $4.50 water minimum charge. Everyone pays this amount. $2.15 is charged for each thousand gallon. We measure in thousands of gallons.

9. What is the amount of a residential water deposit?: The amount of the deposit for a residential account is $85. This fee includes all water services.